Self-Service Console User Experience

You can allow users to perform the following tasks on the Self-Service Console:

• Request a Self-Service account

• Request and enable a SecurID token

• Provide shipping address for SecurID token

• Request on-demand tokencode service

• Change SecurID PIN

• Request a replacement token

• Troubleshoot a token problem

• Access online Help

• Change on-demand authentication PIN

• Configure security questions

• Change password (internal database only)

• Update user profile

• View user group membership

• Request user group membership

• Configure identity confirmation methods for risk-based authentication

• Clear risk-based authentication device history