RSA Version/Condition: 7.2.1, 7.5.0
RSA Identity Governance & Lifecycle experiences performance issues in Database Statistics gathering when using Oracle 19c (Oracle 19.0.0.0).
This may manifest as general delays or specific delays during Data Unification or Calculate Role Metrics.
There are two different issues that may affect customers using Oracle 19c. Although separate issues, both affect the overall performance of database statistics gathering. RSA recommends that customers are aware of both issues and take corrective action.
The Oracle AWR (Automatic Workload Repository) Report may show the following artifacts:
Issue #1
Excessive executions for Oracle query with SQL ID 2p9fv35c7zxtg
2p9fv35c7zxtg select /* KSXM:LOAD_DML_INF...
Issue #2
Long execution times for queries beginning with SQL Analyze (with different SQL IDs)
8fvw1uxuywwa5 /* SQL Analyze(0) */ select
- This issue is resolved in the "August 2021 – Updater for Oracle 19c" and later.
For customers using a customer-supplied Oracle database, ensure you have applied all the recent Oracle patches and updates. Specifically, ensure you have patches for the following issues:
- Issue #1: Refer to (Bug 32332107) as per Oracle Doc ID 2752650.1
- Issue #2: Refer to (Bug 27268249) as per Oracle Doc ID 2611336.1
Related Articles
Troubleshooting Identity Router Issues 281Number of Views Looping fulfillment workflows cause multiple issues in SecurID Governance & Lifecycle 336Number of Views Troubleshooting AFX Server issues in RSA Identity Governance & Lifecycle 589Number of Views OPatch failure when individually applying Oracle patch 19509982 in RSA Identity Governance & Lifecycle 122Number of Views How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle 232Number of Views
Trending Articles
RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA Authentication Manager 8.9 Setup and Configuration Guide AFX Server and Remote Collection Agents fail to start after updating Java to version 1.8u241 (1.8.0_241) / 1.7u251 (1.7.0_… Upgrade Internal Authentication Manager Certificates to SHA-256 Authentication Manager Supported Hardware and Upgrade Paths